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Thunderbird email password problem9/22/2023 ![]() However, sometimes you get a misleading error message about an invalid username/password. Usually if you use the wrong setting for secure connection or secure authentication you will get a error message about it couldn't make the connection or the connection attempt was rejected.Don't assume that whatever username you might have used with webmail you can use with an email client. Others expect just the portion to the left of the in the email address. Some email providers expect you to enter the full email address as the username.Mail server responded: invalid user/password Its probably not due to your firewall - that would either cause some type of connection error or silently fail. It might also be due some other setting in Tools -> Account Settings -> Server Settings, a problem with your anti-virus program, a problem due to upgrading, or having non-alphanumeric characters in the password (the CompuServe POP server rejects passwords that are accepted by webmail). ![]() If the password is rejected when Thunderbird tries to login to the mail server its usually due to using the wrong username, not the password. This article was written for Thunderbird but also applies to Mozilla Suite / SeaMonkey (though some menu sequences may differ).
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